If you’ve already got a Film Society membership, you can sign in using the form below and then renew your membership. You can use this form even if you weren’t an active member in 2022/2023.
During renewal, you can choose to change from a regular to a sustaining membership, or vice versa. See our Buy a Membership page for a description of the two levels of membership.
Our new membership software allows you to have two memberships under the same email address. There are slightly different instructions for renewing those memberships.
- How to renew a membership that doesn’t share an email address.
- How to renew a membership that shares an email address with another membership.
If you are renewing two memberships on the same device, you must sign out of the first membership before renewing the second one.
How to Renew your Membership
Note: As you move through the renewal process, these instructions will always be displayed below the form, so you can scroll down to find out what to do next.
- If this is the first time you’ve used the SCFS website since summer of 2023, you will need to request a password, as we are now using new membership software. (We weren’t able to migrate over your old passwords because the software prevents that for security reasons.)
Click the circle next to Request Password, enter your email address, and click the Request Password button. Sign into your email to find the password. It may be in your spam folder.
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Using your email address and password, sign in using the form above.
Once you are signed in, you will see three tabs: About, History and Sign Out. You’ll be on the About tab. Below that you’ll see your contact information and a link that lets you change your password. Further down, you’ll see a box indicating your membership level (Member or Sustaining Member) with a button.
- Click the Renew, Upgrade or Update Billing button.
- Both available membership options will display and the membership type that you currently have will be automatically selected. You can leave that selection as is, or you can choose the other type of membership. When you change the membership type, the cost of renewal changes; you’ll see payment options in another box below, with the cost of the membership type you’ve chosen.
- You’ll see that the payment option selected is Credit Card (Online via Stripe) and a form will display below.
Fill in the name on your card, your billing address, your credit card number, the expiry date (month and year) of your credit card and the CVV (or CVC) code from the back of your credit card.
Our website helps speed up this process by automatically filling in your name and address information when you left click in those empty boxes. Note: For payment to complete successfully, the name and billing address must match chose the credit card company has on file for you; edit those fields if needed.
Your credit card payment will be handled by our payment processor, Stripe. For security reasons, neither our website nor Stripe saves your credit card information, so the next time you purchase a membership or ticket from us you will need to re-enter your credit card information.
- Click the Save & Continue button.
- Wait a few moments while your payment is completed. For successful payment, do not leave the page until you see the “Thank you!” popup which confirms your payment has been processed.
- Check your email inbox to confirm that you’ve received a receipt from us. It may take several minutes to arrive and could end up in your junk/spam folder.
- If you want to purchase or renew a second membership, sign out of the first membership before doing so! You’ll find the Sign Out button in two places: in the tabs above the form, and at the top of the right-hand sidebar on every page.
Renewing Two Memberships Under the Same Email Address
Our new membership software allows you to have two memberships under the same email address.
This does not mean that you have a single membership that lets you buy two tickets.
Instead, you actually have two memberships, one with the first person’s name and the other with the second person’s name, and the two memberships have the same email address associated with them. You need to sign in to each person’s membership account to purchase their ticket.
You may be wondering how our software knows which person is trying to sign in if two memberships share an email address. It does that by looking at both the email address and the password. So you’ll want to have different passwords for the two accounts. If you don’t, you’ll only be able to sign into the first person’s account. (How to fix this if it happens.)
Here’s how to renew your two memberships if they are under the same email address.
- If this is the first time you’ve used the SCFS website since summer of 2023, you will need to request a password, as we are now using new membership software. (We weren’t able to migrate over your old passwords because the software prevents that for security reasons.)
Click the circle next to Request Password, enter your email address, and click the Request Password button. A popup will ask you which membership you want a password for; click the first person. Sign into your email to find the password. It may be in your spam folder.
- Follow steps 2 – 8 in the section above, signing in to our website as the first person.
- This is important: Sign out of the first person’s membership.
- Now click the circle next to Request Password again, enter your email address, and click the Request Password button. A popup will ask you which membership you want a password for; click the second person. Sign into your email to find the password. It may be in your spam folder.
- Follow steps 2 – 8 in the section above, signing in to our website as the second person.
- Sign out.
Fixing Things If Two Accounts Have Same Email Address and Password
You can end up with two accounts having the same email address and password, if you forget to sign out of the first person’s account before renewing or purchasing the second person’s membership.
Once this happens, you can only sign in to the first person’s account.
To fix this, sign in to that membership account and change the password to something new.
Now you’ll be able to sign into the first person’s membership using the new password and the second person’s membership using the old password. Make note of the passwords somewhere.