Memberships run from September 1st to August 31st of the following year. If you were a not a member last year (2023/24), visit the buy membership page for instructions.
Our membership software allows you to have two memberships under the same email address. There are slightly different instructions for renewing those memberships.
- How to renew a membership with a unique email address.
- How to renew a membership that shares an email address with another membership.
If you are renewing two memberships on the same device, you must sign out of the first membership before renewing the second one.
How to Renew your Membership
Note: As you move through the renewal process, these instructions will always be displayed below the form, so you can scroll down to find out what to do next.
- Using your email address and password, sign in. If you can’t remember your password, click the circle next to Request Password, enter your email address, and click the Request Password button. Check your email. The new password may be in your spam folder.
- Once you are signed in, you will see three tabs: About, History and Sign Out. You’ll be on the About tab. Below that you’ll see your contact information, a link that lets you change your password, and your membership level.
- Click Renew or Change Membership Level.
- Choose the type of membership you want. A credit card payment form will display. Our website will automatically fill in your name and address if you left click in those empty boxes.
- Click the Save & Continue button.
- Do not leave the page until you see the “Thank you!” popup confirming that your payment has been processed.
- Check your email inbox for a receipt. It may take several minutes to arrive and could end up in your junk/spam folder.
If you want to purchase or renew a second membership, sign out of the first membership before doing so!
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Renewing Two Memberships with the Same Email Address
Our membership software allows you to have two memberships with the same email address. These are two separate accounts. And they must have two separate passwords. You can only buy one ticket for each membership.
If you try to create a second membership without signing out of the first account, you’ll just overwrite the first account. (How to fix this if it happens.)
- Using your email address and password, sign in.If you can’t remember your password, click the circle next to Request Password, enter your email address, and click the Request Password button. Check your email. The new password may be in your spam folder.
- Follow steps 2 to 8 in the section above, signing in to our website as the first person.
- Now: Sign out of the first person’s membership.
- Using your email address and the second password, sign in. If you can’t remember the second password, click the circle next to Request Password again, enter your email address again, and click the Request Password button. A popup will ask you which membership you want a password for; click the second person. Check your email for the password. It may be in your spam folder.
- Follow steps 2 to 8 in the section above, signing in to our website as the second person.
- Sign out.
Fixing Things If Two Accounts Have Same Email Address and Password
You can end up with two accounts having the same email address and password, if you forget to sign out of the first person’s account before renewing or purchasing the second person’s membership.
Once this happens, you can only sign in to the first person’s account.
To fix this, sign in to that membership account and change the password to something new.
Now you’ll be able to sign into the first person’s membership using the new password and the second person’s membership using the old password. Make note of the passwords somewhere.